Welcome to Shobharam’s (https://shobharams.com/). We value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website.
1. Information We Collect
When you make a purchase or attempt to make a purchase, we collect personal information such as:
- Identity Details: Name, billing address, shipping address.
- Contact Information:Email address, phone number (+91).
- Payment Information: We use Razorpay to process payments. We do not store your complete credit card, debit card, or UPI details on our servers. All payment data is securely handled by Razorpay in compliance with PCI-DSS standards.
2. How We Use Your Information
- To fulfill orders (including processing payments, arranging shipping, and providing invoices).
- To communicate with you regarding your order, queries, or complaints.
- To screen our orders for potential risk or fraud.
3. Sharing Your Personal Information
We share your information with third parties only to help us fulfill your orders:
- Payment Gateways: Razorpay (for processing your transactions securely).
- Shipping Partners: To deliver your FMCG products (Atta, Namkeen, Sweets) to your specified address.
4. Data Retention
When you place an order through our website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@shobharams.comor by phone at +91 90689 35364.